FAQ's

What is DRTY X?

DRTY X is more than a brand; it’s a lifestyle. We’re a passionate team of offroad junkies who live and breathe everything off-road. From dirt bikes to quads, 4x4s, dune buggies, and side-by-sides, we’re all about adventure, adrenaline, and style.

At DRTY X, we’re committed to transparency and ensuring a seamless shopping experience for our valued customers.

What Makes DRTY X Unique?

  • Family-Friendly: Our gear isn’t just for pros—it’s for the whole family. Little trailblazers and seasoned riders alike can rock DRTY X apparel.
  • Art Meets Tech: Our team combines traditional artistry with digital wizardry to create eye-catching designs.
  • Constant Evolution: We’re always adding fresh designs to our store, ensuring you stay stylish on and off the trails.

What is Direct-to-Print?

  • Definition: Direct-to-print refers to the process where your chosen design is printed directly onto the garment or product, eliminating the need for additional layers or transfers.
  • Quality Assurance: We partner with trusted print-on-demand platforms and a network of high quality printing centers, to ensure top-notch quality and accurate representation of your chosen designs.

How Does It Work?

  • Order Placement: When you place an order on our website, your design is sent directly to our printers for production.
  • Printing Process: We source printing through state-of-the-art facilities that handle the printing, ensuring vibrant colors, quality materials and durable prints.
  • Shipping: Once printed, your order is shipped directly to your doorstep.

Ordering and Cancellation

  • Order Status: Check the status of your order with the Shop app or to track your order, log into your customer account. Alternatively, you may have to confirm your identity after a certain amount of time has passed, customers without an account might be required to verify their email address or phone number along with the order number to view the order details. Customers can locate your order number in the order confirmation sent to them by email or phone.
  • Cancellation: Due to the nature of the direct to garment printing, we do not allow for cancellations at this time.

Shipping, Returns & Exchanges

  • Shipping Policy: Learn about our shipping process. You can review our shipping policy here.
  • International Shipping: Unfortunately, we do not ship internationally at this time.
  • Returns and Exchanges: Need to return or exchange? We’ve got guidelines for that too. Check out our return policy here. DRTY X Offroad Clothing is a print-on-demand company, which means that all products are unique and produced only once ordered. Please note that DRTY X Offroad Clothing will not be held responsible and will not offer replacements or refunds if you ordered the wrong size or color. Review the sizing table on our products and ensure you are ordering the size you need. We will work with you to find the best solution if your garment is damaged, or have identified a manufacturing error. Submit any return or exchange requests here support@drtyxoffroadclothing.freshdesk.com

Contact Us

Have more questions? Reach out to us through our contact page here.

We’re here to help, and look forward to hearing from you!

Remember, at DRTY X, we’re not just selling gear—we’re fueling your offroad style. Play Hard, Get DRTY!